📣 WE ARE RECRUITING - JOIN OUR TEAM! 📣 🔵 Support Retail Manager - Permanent, full/part time hours available 🔵 Bank Domestic Assistants - Hours as and when required Monday to Saturday 0700-1300/0700-1430 🔵 Weekend Domestic Assistant- Permanent, working 6 hours a week 1600-1900 Saturday and Sunday (working 3 weekends out of 4) 🔵 Catering Assistants - Hospice based 29 hours per week, 1 x permanent & 1 x temporary. For further information on each role visit our website https://buff.ly/nYcTD91.

Job Summary

Reporting to the Chief Executive, the Finance Manager will be responsible for the accurate and timely financial management of the company. This includes maintaining robust financial controls, ensuring compliance with all regulatory requirements, and providing key financial insights to support strategic decision-making. The role will play a vital role in safeguarding the company's financial health and contributing to it's overall success.

With a focus on financial management and compliance, the Finance Manager will oversee all aspects of financial reporting and analysis, working closely with internal teams, external auditors, and regulatory bodies. The finance department is a small team and it is expected that this role will cover all aspects of finance and associated tasks which can include administration and processing, flexibility is essential in this role and to fit with the culture of STEP.

Main responsibilities include but are not limited to:

Oversee, direct and organise the work of a small finance team.

Work with all departments to understand how to improve financial operations.

Line management of the Finance Assistant, including setting objectives, assigning accountabilities, conducting performance appraisals and providing ongoing support and development.

Produce management and financial accounts to an excellent standard for both STEP and it's subsidiary SBC Limited.

Check, review and ensure all financial tasks are being completed accurately and on time making recommendations for continuous improvement.

Produce a comprehensive management information pack on a monthly basis.

Support the Chief Executive to develop effective finance forecasting models and budgets.

Ensure management accounts are accurate and timely with variance analysis to the budget, and good quality management information.

Manage cash flow, including regular reporting and rolling forecasts.

Manage and control company contracts, renegotiating and renewing as needed.

Adhere to all compliance and regulatory requirements.

Liaise with auditors for year-end audit for STEP and SBC Limited.

Prepare and present reports to STEP Leadership Team, partners, and other bodies to ensure effective communication and reporting of performance.

Person Specification:
STEP is a close-knit, driven team that cares deeply about delivering the best customer service and business support. Therefore, it is important that the person who joins our team meets the person specification below and is a passionate ambassador for the business:

Essential

• Professional qualification

• Qualified by Experience or hold a formal qualification in ACA, CIMA, ACCA, CA (or equivalent).

• Financial Expertise:

• Highly numerate with strong financial management skills. Possess a deep understanding of accounting principles and practices, financial reporting and budgeting.

• Practical knowledge of VAT and Payroll processes, or a demonstrable understanding of these areas.

• Analytical skills:

• Strong analytical and problem-solving skills with the ability to interpret complex financial data and provide insightful recommendations .

• Communication skills:

• Excellent communication skills (oral, written and presentational) with the ability to explain financial information clearly and concisely to both financial and non-financial stakeholders.

• IT Proficiency:

• Highly IT literate with advanced proficiency in Microsoft Excel and accounting software packages, including SAGE. Experience with financial reporting software or systems is desirable.

• Competent in using online banking systems and setting up new user accounts.

• Organisational skills:

• Highly organised and efficient, with the ability to manage multiple tasks, prioritise workload, and meet deadlines effectively.

• Working practices:

• Ability to work collaboratively as part of a team and contribute to a positive and supportive work enviroment.

• Ability to work constructively and efficiently using their own initiative when working alone.

• Integrity and Ethics:

• Demonstrate high levels of integrity, confidentiality, and ethical behaviour in all financial and business matters.

Desirable

• Industry Experience: Experience working in a similar industry or sector, preferably with knowledge of specific accounting standards or regulations relevant to the company.

• Strategic Thinking: Ability to think strategically and contribute to the development of financial strategies and plans that support the company's overall objectives.

• Continuous Improvement: A proactive approach to identifying and implementing process improvements within the finance function.

• Adaptability: Ability to adapt to changing priorities and deadlines in a fast-paced environment.

Job Types: Permanent, Part-time

Pay: £28,000.00 per year

Expected hours: 28 per week

Benefits:

• Canteen

• Company events

• Company pension

• Free parking

• On-site parking 

• Sick pay

• Work from home

Work location: In person

Full job description

Job title - Cleaning Operative (2 positions)

Location - 

STEP, Stirling Enterprise Park, Stirling, FK7 7RP

Pavilion 1, Castlecraig Business Park, Stirling, FK7 7SH

Kildean Business Hub, Drip Road, Stirling, FK8 1RW

(plus cover at other sites)

Position type - Part time, Permanent
Monday-Friday
20 hours per week (4 hours per day)

Suggested Hours
7.00am-11.00am

Job Purpose

As an integral member of the Property Department, this front-line, physically demanding role is responsible for ensuring the cleanliness, safety and security of all areas of the property and services for STEP, which will assist the organisation to improve productivity, performance and achieve it's growth potential.

We have high standards across the organisation and expect all areas - both those used by staff and those accessed by the public - to be kept clean, safe and presentable at all times.

A planned cleaning schedule will guide your day-to-day responsibilities; however, we value individuals who take ownership of their work and use their initiative. You'll be expected to treat the workplace with the same care as you would your home - proactively ensuring all areas remain clean, safe and presentable and responding promptly to any reactive or unexpected cleaning requirements.

Main Duties and Responsibilities:

• Cleaning of designated communal areas and facilities, STEP offices, reception areas, toilets, rental kitchens and venue hire meeting spaces, including, sanitary areas and associated facilities, using approved cleaning materials where appropriate.

• Daily duties include but are not limited to: Cleaning, sweeping, vacuuming, mopping, wiping and dusting communal areas and facilities, and emptying bins.

• Use of necessary powered equipment for example vacuum cleaner, floor buffer etc.

• Utilise a range of cleaning equipment to aid with the duties of the post ensuring these are operated, maintained in accordance with the manufacturer instructions and securely stored after use.

• Undertake all cleaning activities ensuring the safe and proper use of chemicals and cleaning materials in accordance with Health and Safety legislation and COSHH guidance.

• Take reasonable care for own health and safety in line with Health and Safety procedures, risk assessments and lone-working, highlighting any concerns to your Line Manager.

• Possess a sound knowledge of cleaning duties and products. Handling and diluting cleaning chemicals - proper storage and disposal methods and the knowledge and ability in the safe use of hazardous materials, working at height, manual-handling, operation of plant/machinery.

• Replenish toilet and wet areas with sufficient supplies i.e. paper towels, toilet rolls, soap dispensers as required and completed a stock request from each month to re-order items when cleaning stocks are low.

• Carry out a range of planned and unplanned cleaning activities throughout STEP properties in accordance with the agreed satisfaction standards.

• Support the consistent delivery of the service by reporting any maintenance issues to your Line Manager.

• Provide cover to open the building in the mornings and / or locking the building in the evenings as required.

• Provide cover at other STEP sites as required.

Person Specification
STEP is a close-knit, driven team that care deeply about delivering the best customer service and business support. Therefore, it is important that the person who joins our team meets the person specification below and is a passionate ambassador for the business:

• Meticulous attention to detail.

• Self-motivated, enthusiastic, able to work independently.

• Energetic, flexible, collaborative, and proactive.

• High level of initiative, commitment and customer care.

• Ability to multi-task, prioritise and work under pressure.

• Excellent people skills and a helpful and supportive attitude.

• Committed to providing the highest level of service.

• Punctual, reliable, responsible and trustworthy (key holding responsibilities).

• Takes ownership and accountability.

• Hard-working, can-do attitude.

• Occasional flexibility to work outside of office hours and to travel to other locations.

• Exceptional time management and organisational skills.

• Open minded and willing to give / receive feedback.

• Driving licence and car owner with business insurance.

• First Aid qualification. 

• A sound knowledge of health and safety working practices.

Job Types: Permanent, Part-time

Pay: £13,104.00 per year

Expected hours: 20 per week

Benefits:

• Canteen

• Company events

• Company pension 

• Free parking

• On-site parking

• Sick pay

Work location: In person

Full job description

Reports to: Building & Maintenance Supervisor
Hours of work: 40 hours per week, Monday-Friday 8.00am-5.00pm (1hr unpaid lunch per day)
Rate of pay: £27,500 per annum
Location: STEP, Stirling Enterprise Park, Stirling, FK7 7RP

STEP is seeking a dedicated Property Services Assistant to join our team. As an integral member of STEP, you will need to work well within a small team and be able to motivate yourself to exceed yours and our client's expectations. While this is an office based, administrative role, the role is also hands on and manual, carrying out maintenance tasks on a daily basis.

With a focus on business development, health and safety, maintenance and exceptional customer service, you will be responsible for assisting with all aspects of the health and safety and maintenance provision at STEP including contractor liaison, general maintenance, health and safety compliance checks and records.

Responsibilities and Duties 

• Operation of computerised systems (including use of appropriate software e.g. Outlook , Excel spreadsheets, CRM, etc.).

• Preparation of tender documents and obtaining prices for large contracts / works required.

• Obtain competitive quotations for maintenance work as required.

• Ensuring maintenance contracts are in place and do not expire, such as annual gas servicing, PAT Testing etc.

• Ensure Approved Contractor List is in place and up to date at al times.

• Assist maintenance team with completion of general maintenance work from job sheets whilst also reacting to emergencies.

• Assist with other duties such as monthly meter readings, opening / closing of STEP buildings, weekly fire alarm activations, cleaning corridors, outside cleaning, emptying bins etc.

• Monitoring workload and altering work as business demands, this will involve managing and prioritising competing demands.

• Assist with all Health and Safety processes to ensure health and safety standards are maintained, all sites are safe, and all staff certificates and training requirements remain current.

• Contribute to the provision of a first-class Health and Safety and maintenance service for STEP staff, tenants and visitors at all STEP buildings.

• Assist with annual tenant health and safety visits. 

• Contributing to the development, implementation and updating of fire procedures.

• Ensure that all daily, weekly and monthly maintenance / Health and Safety checklists are completed correctly and timeously, assist with spot checking to ensure compliance.

• Conduct work in accordance with company quality standards and current health and safety legislation. Ensure all staff and contractors also comply at all times.

• Sound knowledge of minor repair work of a general nature.

• Use of hazardous materials, working at height, manual-handling, operation of plant / machinery, joinery, building work and other labour activities.

• To provide cover within the department and co-ordinate any leave taken with other members of the team, ensuring the department is covered at all times.

• To arrange cleaning cover when required.

• Assist with completion of marching in/out reports.

• Assist the Fire Service in event of a fire or other emergency.

• Carry out First Aider and Fire Marshal duties (training given)

• Assisting with STEP events, venue hire bookings, room set-ups, general client greeting duties, covering Reception and covering Corner30.

• On occasion, work weekends, evenings and public holidays as required according to business demand.

• Participate, pass and complete any relevant training that is required.

• Deal efficiently with general tenant enquires.

• To maintain excellent working relationships with established clients, ensuring a professional service that promotes future business.

• Be a vital part of delivering the overall business goals.

• Other duties as directed by the Leadership Team.

Person Specification 

STEP is a close-knit, driven team that care deeply about delivering the best customer service and business support. Therefore, it is important that the person wo joins our team meets the person specification below and is a passionate ambassador for the business:

Essential 

• A sound understanding and knowledge of facilities and property maintenance.

• A sound knowledge of health and safety working practices.

• A sound understanding of Health and Safety procedures and regulations.

• Strong commercial awareness to identify opportunities for increased engagement and efficient use of resource.

• Driving licence and car owner with business insurance.

• Must live within a 10-mile radius of STEP.

• Proven experience in a similar role and a maintenance/ construction background. 

• Exceptional customer service skills.

• IT literate.

• Highly organised, efficient and thorough.

• A strong eye for detail and meticulous attention to detail.

• Self-motivated, enthusiastic, able to work independently on own initiative.

• Ability to multi-task, prioritise and work under pressure.

• Enthusiastic, proactive and self-motivated.

• Excellent people skills and a helpful and supportive attitude.

• Able to work across teams and liaise confidently with colleagues at all levels.

• Excellent written, communication and interpersonal skills.

• Committed to providing the highest level of customer care.

• Develop and maintain positive working relationships with others.

• Positive, out-going, practical and friendly.

• Punctual, reliable, responsible and trustworthy.

• Outstanding personal presentation.

• A bubbly and friendly manner always striving to be helpful.

• Takes pride in the achievement of team objectives.

• Has credibility with peers and clients.

• Takes ownership and accountability.

• Hard-working, can-do attitude.

• Occasional flexibility to work outside of office hours and to travel to other locations.

• Exceptional time management and organisational skills.

Desirable 

• IOSH Qualified (or working towards).

• First Aid qualification.

• Fire marshal trained.

About STEP

STEP has been supporting businesses for over three decades. When we started in 1983, we aimed to create more than just an office block or business park; we wanted to build a supportive community where businesses could thrive. Today, we support 3,000 businesses annually and manage over 200 spaces across five sites. All our profits are reinvested into business support activities, contributing positively to the local economy.

Job Type: Full time 

Pay: £27,500.00 per year

Benefits:

• Additional leave

• Company events

• Company pension

• Free parking

• Health & wellbeing programme

• Life insurance 

• On-site parking

• Sick pay

Work Location: In person

Full job description

Job Purpose

As an integral member of STEP, you will need to work well within a small team and be able to motivate yourself to exceed yours and our client's expectations.

With a focus on health and safety, maintenance, facilities and exceptional customer service, you will be responsible for managing and assisting with all aspects of the health and safety and maintenance provision at STEP including contractor liaison, general maintenance, health and safety compliance checks and records.

Carrying out the necessary works and improvements to keep, develop and restore all STEP sites to an excellent maintenance standard.

Provision of a first-class Health and Safety and maintenance service for STEP staff, tenants and visitors at all STEP Buildings.

Responsibilities and Duties

• Carry out general maintenance work from job sheets whilst also reacting to emergencies.

• Carrying out scheduled PPM works including sanding, taping, painting, varnishing, plasterboard repairs, cleaning etc.

• Working outside in potentially hot and cold conditions. Duties include but not limited to grounds maintenance, grass cutting, weeding, litter picking, winter gritting and snow clearing.

• Use of hazardous materials, working at height, manual-handling, operation of plant/ machinery, joinery, building work and other labour activities.

• Assist with the completion of daily, weekly, and monthly maintenance/ Health and Safety checklists and tasks - to be completed correctly and timeously, spot checking to ensure compliance.

• Cleaning corridors, outdoor cleaning, and emptying bins as required.

• Monitoring and manning car park to ensure correct usage and parking compliance.

• Ensure conference/meeting rooms are set up and cleared away as required and all equipment is kept in good working order.

• Assist with the weekly fire alarm testing in all step buildings and keep accurate records of all tests and alarms in relevant logbook.

• Assist all colleagues with any other requirements, as well as supporting the Commercial aspects of the organisation with maintenance-related tasks.

• Assist with monthly meter readings.

• Assist with the provision of a callout service and point of contact for out of hours emergencies/ security issues.

• Locking of STEP buildings in the evening.

• To cover for opening/ closing of STEP buildings as and when required (by adjusting start/finish times or with overtime).

• Ensure health and safety standards are maintained and all sites are safe.

• Carry out First Aider and Fire Marshal duties (training given).

• Assist the Fire Service in event of a fire or other emergency.

• Visit suppliers regarding locks, keys, lights etc.

• Deal efficiently with general tenant enquiries.

• Conduct work in accordance with company quality standards and current health and safety legislation. Ensure all staff and contractors also comply at all times.

• Participate, pass and complete any relevant training that is required.

• To provide cover within the department and co-ordinate any leave taken with other members of the maintenance team, ensuring the department is covered at all times.

• On occasion, work weekends, evenings and public holidays as required according to business demand.

• Must wear PPE correctly when required.

• Be a vital part of delivering the overall business goals.

• Other duties as directed by the management team.

Person specification

STEP is a close-knit, driven team that care deeply about delivering the best customer service and business support. Therefore, it is important that the person who joins our team meets the person specification below and is a passionate ambassador for the business:

Essential

• Sound knowledge of repair work of a general nature.

• A wide understanding and knowledge of facilities / property maintenance issues.

• Driving licence and car owner with business insurance for callouts. 

• Due to call outs, must live within a 10-mile radius of STEP.

• Proven experience in a similar role.

• Exceptional high customer service skills.

• Highly organised, efficient and thorough. 

• A strong eye for detail and meticulous attention to detail.

• Self-motivated, enthusiastic, able to work independently on own initiative.

• Enthusiastic, proactive and self-motivated.

• Excellent people skills and a helpful and supportive attitude.

• Committed to providing the highest level of customer care.

• Positive out-going, practical and friendly.

• Punctual, reliable, responsible and trustworthy.

• Outstanding personal presentation.

• A bubbly and friendly manner always striving to be helpful.

• Takes pride in the achievement of team objectives.

• Takes ownership and accountability.

• Hard-working, can-do attitude.

• Occasional flexibility to work outside of office hours and to travel to other locations.

• Exceptional time management and organisational skills.

Desirable 

• First Aid qualification (essential for the role, STEP will provide training)

• Fire Marshal trained (essential for the role, STEP will provide training)

• A sound knowledge of health and safety working practices.

About STEP
STEP has been supporting businesses for over three decades. When we started in 1983, we aimed to create more than just an office block or business park; we wanted to build a supportive community where businesses could thrive. Today, we support 3,000 businesses annually and manage over 200 spaces across all five sites. All our profits are reinvested into business support activities, contributing positively to the local economy.

Job Types: Full-time, Permanent 

Pay: £26,936.00 per year

Benefits:

• Canteen

• Company events

• Company pension

• Free parking

• On-site parking

• Sick pay

Work location: In person

Full job description

Cook/ Catering Assistant

Reports to: Front of House Co-Ordinator 

Hours of work: 40 hours per week

Monday-Friday: 7.00am to 3.30pm with a 30 minute unpaid break

Location: STEP, Stirling Enterprise Park, Players Road, Stirling, FK7 7RP

STEP is seeking dedicated and skilled Cook to join our team. This role is ideal for those with the expertise and enthusiasm to work in our on-site takeaway service, providing excellent food and exceptional customer service, all while enjoying a perfect work-life balance with weekends off.

What you'll do at STEP

As a Cook/ Catering Assistant, you will play a vital role in our team. You will be responsible for planning, prepping, cooking, and serving food and drink items to our customers, ensuring consistently high standards of professional presentation and customer care. Your main responsibilities will include 

• Preparing and cooking a variety of take-away meals and food items.

• Creating and displaying catering for STEP venue hire clients.

• Developing and executing menus, managing portion and cost control.

• Maintaining allergen control and awareness and providing special dietary foods where appropriate.

• Ensuring compliance with all relevant food safety legislation and health and safety regulations.

• Keeping the kitchen and serving areas clean and tidy at all times.

• Managing stock control and record keeping, ensuring cost-effective ordering and inventory management.

• Operating EPOS systems and handling online orders efficiently.

• Promoting STEP F&D tenants' products and services to take-away customers.

• Occasionally working evenings, weekends, and public holidays as required by business demands.

• Being trained as a First Aid and Fire Marshal (training provided).

Who we are looking for
We are a close-knit, driven team that cares deeply about delivering the best customer service. Therefore, it's important you meet our person specifications:

Essential:

• Experience in a similar enviroment.

• Proficient cooking skills and experience in menu planning.

• Knowledge of Food Hygiene Legislation and Health and Safety regulations.

• Exceptional customer service skills.

• Ability to multi-task, prioritise, and work under pressure in a busy take-away enviroment.

• Highly organised, self-motivated, and efficient.

• Positive, outgoing, and friendly with a helpful attitude.

• Punctual, reliable, and responsible with outstanding personal presentation.

Desirable:

• Food hygiene certificates - Level 1,2, and 3 in food safety.

• First Aid qualification (training provided).

• Fire Marshal qualification (training provided).

• Driving licence and car owner.

About STEP
STEP has been supporting businesses for over three decades. When we started in 1983, we aimed to create more than just an office block or business park; we wanted to build a supportive community where businesses could thrive. Today, we support 3,000 businesses annually and manage over 200 spaces across fives sites. All our profits are reinvested into business support activities, contributing positively to the local economy.

We have recently launched Corner30, our new takeaway cafe brand. Corner30 serves the heart of Stirling's business community, providing hot/cold and delicious food and drinks to fuel their day. At STEP, we are dedicated to offering high-quality service and  exceptional culinary experiences through Corner30.

Job Types: Full-time, Permanent 

Pay: £26,208.00

Benefits:

• Company events

• Company pension

• Discounted or free food

• Free parking 

• On-site parking

• Sick pay

Work Location: In person

Job description:

Join our expanding team in the Central Belt of Scotland as a dedicated Grounds Maintenance Operative, working weekdays from 8:00 AM to 5:00 PM. As part of our team, you'll be responsible for various grounds maintenance tasks including grass cutting, hedge trimming, weeding, and landscaping duties, collaborating closely with experienced professionals. While previous experience is preferred, a strong work ethic, commitment to quality, and ability to work effectively in a team are essential. If you're passionate about outdoor work, enjoy a positive work environment, and are ready to contribute to our business growth, apply now by submitting your resume. Join us at Inverallan Grounds Maintenance Ltd for competitive pay, training opportunities, and a supportive atmosphere. 

Pay: Up to £13.00 per hour

Location: Stirling 

Job Type : seasonal, full time for correct candidate 

The Lost Guesthouse is looking for General Assistant . 

Duties include:

• Housekeeping, 

• Breakfast Support , 

• Reception and 

• Some basic maintenance . 

This position is seasonal but may develop to regular. Candidates must be flexible and able to work weekends . Please send CV with your availability to lostghstirling@gmail.com 

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?

Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Service departments, serving our customers on checkouts, self-serve checkouts, and our kiosks. We want all our customers to have the best experience possible.

These roles will involve serving and providing great service, so our customers have the best shopping experience possible.

You will also be trained across all departments such as replenishment and market street, and you will therefore be required to work where the store most needs your support.

In return for your hard work we will offer you:

•  Fully flexible shift patterns

•  Six weeks holiday (including bank holidays)

•  15% discount in our supermarkets and convenience stores available from the day you join us

•  Additional 10% discount card for a Friend or Family member

•  Career progression and development opportunities

•  Subsidised in store cafe or shop floor ranges

•  Competitive pension and life assurance

•  Healthcare/Well-being benefits including Aviva Digital GP

•  Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more

•  Optional Payroll charity donations

•  A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.

Find out more about working in Retail at Morrisons here.

About you

You’ll be the kind of person who:

• Helpful and friendly style

• Loves going above and beyond for our customers

• Enjoys being active and working in a fast paced varied environment

• Likes to use your own initiative to help support and resolve customer queries

• Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.

At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at resourcing@morrisonsplc.co.uk. Alternatively if you need adjustments at interview stage, if you're invited for interview you'll be given a local contact who can support you with this.

Location : Stirling 

Hours:  38/40 per week over 5 days

Rate: £12.21 per hour  

We are looking for an angling enthusiast to join our office team!

Having a good knowledge of fishing and being an avid angler is an absolute must to be considered for this role.

We are looking for an individual who has a keen eye for detail, good literacy and computer skills who can confidently speak with our customers over the telephone, offering advice, helping with mail order enquiries and processing payments. Our ideal candidate should be able to communicate effectively to customers and staff via email, work well within a small team and be able to organise their work load efficiently.

Amongst these customer service based tasks, the main area of the role involves adding and updating products to our website, taking time to research each product and develop an interesting, factual and natural product listing that helps visitors make an educated purchase decision. Training will be given on our to use our e-commerce platform and guidance provided on how this will help enhance our company’s web presence.

Responsibilities:

• Generate e-commerce website content

• Improve and update existing web content

• Work to build traffic and sales via our website

• Write product descriptions

• Edit product images

• Provide sales assistance to customers via email and telephone

• Answer incoming calls and process customer orders

Skills:

• Keen attention to detail

• Excellent written/oral communication, including impeccable grammar

• Higher English or a similar qualification is essential

• Efficient and hardworking

• Excellent computer literacy

• Strong commitment to customer service

• Confidence

• An understanding of digital content and its impact on a company’s web presence would be an advantage

• The ability to manage your own time and workload effectively

• Angling experience would be highly advantageous

• An understanding of HTML and Photoshop is desirable

Location : Stirling 

Hours:  38/40 per week over 5 days

Rate: £12.21 per hour  

We are looking for an experienced angler to join our retail store.

Our shop floor is a fast paced environment! We are looking for an individual that thrives on multitasking and has a keen eye for detail as well as exceptional customer service skills.

In this role you will assist in-store customers with an enthusiastic attitude and help with their needs, using your knowledge and expertise to enhance their customer experience. With a positive can-do approach to tasks which range from ensuring efficient stock replenishment and general housekeeping procedures and team work.

This role is a specialist position and requires extensive knowledge of fishing therefore we cannot consider any applications without this.

Previous experience in a customer facing role and angling knowledge is essential.

Responsibilities:

• Welcome customers to the store, assist with locating items and answer their queries

• Work as part of the sales team to achieve store and merchandising objectives

• Operating tills and accurately process payments

• Self motivated to maintain high standards

• Supporting and getting involved in day to day activities as and when required

• Communicate effectively with line management and other departments

• Ensure check lists are being actioned

• Processing permits

• Reviewing the shop floor sales area (daily)

• Answer telephone calls and help with queries

• Uphold excellent housekeeping at all times

• Help with rolling stock checks

Skills:

• All round angling knowledge

• Basic computer knowledge

• Numeracy

• Excellent communication

• Team working

• Organisational Skills & Resourcefulness

Benefits:

• Company pension

• Employee discount

• On-site parking

• On-site gym

• Staff birthday rewards

• Staff fishing training days

One of the world’s most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and The Times and Sunday Times ‘Hotel of The Year 2024’, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.  

We are currently seeking : Duty Manager , Cafe Manager, Retail Sales Assistant , House Keeping Attendance , Bar Tender , Hall Porter Hair Stylist 

The launch of Gleneagles Townhouse, a luxury hotel and members’ club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned ‘Employer of the Year’ at the 2024 Cateys, ‘City Hotel of the Year’ at the 2023 Food and Travel Reader Awards and No. 6 in Travel + Leisure’s list of the 100 Best New Hotels in the World, everything we do is about surpassing expectations and creating unrivalled adventures for our guests. 

We are currently seeking : Kitchen Porter , Breakfast Chef, Junior Chef de Partie, Junior Souce Chef, Waiter, Spa Therapist Restaurant General Manager 

We are currently looking to fill several supervisor positions for grounds maintenance work, which includes tasks such as grass cutting, hedge trimming, and general outdoor maintenance.

Full training is provided, so previous experience is not required. However, candidates must hold a valid driver’s licence, as a company vehicle is provided for travel to and from work.

The starting pay rate is £14 per hour, increasing to £14.50 per hour once we’ve seen that the candidate can perform well in the role.

Would you happen to have any suitable candidates who may be interested in attending a two-day paid work trial to see if the position is a good fit for them?

We look forward to hearing from you.

Site Gateperson Vacancy – Callander, Stirlingshire

Kier is looking to recruit a Gateperson for the new Callander Primary School project in Callander, Stirlingshire.

Working Hours: Monday to Thursday: 7:30 AM – 5:30 PM

Friday: 7:30 AM – 3:30 PM

Possible weekend work may be required during the project.

Rate of Pay: Kier is a living wage employer

Requirements: Candidates must hold a valid CSCS card and Traffic Marshall qualification.

Roles & Responsibilities:

Access Control: Manage and regulate vehicle and pedestrian access to and from the site, ensuring safety at all times.

Communication: Professionally liaise with delivery drivers, site staff, and members of the public, maintaining a courteous approach.

Digital Logging: Competently use an iPad/Tablet to log all vehicle movements through the site gates.

Application: CV & Cover Letter – csrscotland@kier.co.uk

Location: Auchterader 

Hours: Full-Time / Permanent,  39h per week 

Total salary : £30,943 annually 

Here's a bit more detail on what we see you doing in this role:

• You’ll be delivering a warm and memorable café experience for all our guests

• Fulfilling orders and serving food and beverage to our guests will be your main daily focus

• Taking pride in all tasks you complete, as being an essential member of the Garden Café service team ensuring we’re setup for success

• Attending to any guest queries and enquiries in a caring and helpful manner, and with a commitment to dealing with their issues in a positive way

• You’ll maintain the highest standards of service, room preparation and presentation throughout the café

• Playing a significant part in making sure the daily café operation runs without a hitch, and our service exceeds expectation

• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person we're looking for:

• You have previous waiter and customer service experience, and are looking to further develop this within a busy, fast paced Café setting; having a great attitude is essential

• No matter how many times an issue has been presented to you, to your guest it’s the first time; our perspective and approach are always fresh

• You want to be the best and work with the best; learning from the experts in our team and sharing your knowledge with us

• A high level of resilience and the ability to deal with fast-paced environments are essential

• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand

• You have a positive “can do” attitude to solving problems in a professional and courteous manner

• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail

• You want to be part of a team that works hard, supports each other and above all has fun along the way